Updates

See the latest SmartSurvey feature releases, product improvements and bug fixes.

Feature
May 20, 2024
Identify insights quicker with new trend charts

Visualize responses, categories and sentiment over time with new trend and stacked area charts.

Feature
April 24, 2024
Hide answers from your charts

We've introduced a new option for charts & data tables. You can now choose which answer choices you want to hide or show within your charts.

Feature
February 16, 2024
View all of your survey data in one place

We're excited to announce that our new Dashboards feature is now out of Beta. Over the last few months, Dashboards has been released in Beta whilst we've continued to add more functionality and gain feedback from users.

Update
February 13, 2024
Creating surveys got a whole lot easier!

Built with your feedback in mind, the new Question Editor is now live, redefining the survey design experience on SmartSurvey. It aims at delivering a smoother, more intuitive interface that lets you focus on what matters most: crafting engaging and insightful surveys with minimal effort.

Enhancement
January 8, 2024
New & Improved Question Library

We are thrilled to announce improvements to one of our key features - the Question Library. These enhancements are designed to streamline your survey creation process, making it more efficient and user-friendly.

Beta
November 29, 2023
Introducing Dashboards

Dashboards provide you with the flexibility to visualize data from across your SmartSurvey account in a way that meets your needs.

Feature
November 27, 2023
Change your Axis Scale

We've released an update allowing you to adjust the minimum and maximum values on the chart axis scale, as well as switch between percentage and value.

Update
October 3, 2023
September Feature Updates

We're excited to announce three new features: User Managers can now manage shared question libraries on team accounts, dynamic date piping in surveys is available, and you can mark bypassed questions in exports.

Enhancement
August 3, 2023
Indonesian language now available

You can now create a survey in Indonesian. When creating your survey, just select the option from the language drop down that is available.

Feature
July 10, 2023
New Shared View Features

Allow your shared view users to export the information to a MS Word document or a print friendly version that can be saved as a PDF. The updates also allow you to enable your shared view users to access a selection of filters that you have created on the view, allowing a level of data interaction that wasn't possible before.

Update
July 6, 2023
Response Table Updates

We've made some improvements the Response Table, making it easier to view your response data and view with your responses. The response table provides an alternative view of your responses, making it easier to view response by status (Completed, Disqualified, Partial and Save & Continue) as well as by group based on filters.

Beta
June 26, 2023
Generate surveys with AI ✨

Create surveys in seconds with our new AI survey question generator. You can be as generic or specific as you like with your description. When you generate questions, the tool will come back with a list of 5 suggested questions which will be a mix of multiple choice and open text.

Feature
May 19, 2023
Create Organization Templates

The new template library gives you access to over 100 survey templates ready to use. You can choose to view all, browse the different categories or search. A preview gives you a little more information about what the template can be used for, how many questions is has and on average how long it would take to complete.

Update
May 2, 2023
Survey Design Page Updates

We are excited to announce the release of our newly designed survey design page.

Feature
June 30, 2022
CES & CSAT Trend Charts

You can now add trend charts for CES & CSAT scores in your results summary. Using the results summary filter, you can select the time period for your chart data, which will be reflected across your whole results view.

Feature
June 6, 2022
Net Promoter Score® Trend Charts

We've released a new chart type for the Net Promoter Score® (NPS) question. You can now view your NPS scores over time with a trend chart. Using the results summary filter, you can select the time period for your chart data, which will be reflected across your whole results view.

Feature
April 28, 2022
Introducing User Managers

We've added a powerful new feature to User Management.

Beta
December 13, 2021
Share your surveys with others

New option to share surveys you've created with other users in your account

Beta
December 6, 2021
Save custom response table layouts

You can now add data from your contact list and survey variables to your response table.

Update
September 16, 2021
Update to Custom Variables

You can now make custom variables required or need to be unique.

Feature
August 23, 2021
Searchable drop-down question option

You can now enable a searchable drop-down list on your multiple choice questions.

Coming Soon
August 16, 2021
Update to how you manage Survey Responses

We're working on an update to how you view your survey responses.

Feature
July 5, 2021
Customize your shared views

You can now customize your shared view with your own logo, brand colors and edit your link text.

Feature
July 2, 2021
New charts & display options

You can now access new chart functionality that enables you to create several types of chart and change display options within your survey results summary.

Feature
June 16, 2021
Single-Sign-On (SSO) now available

We've updated our SSO feature to make it easier to manage your teams.

Beta
April 28, 2021
Updated charts

You can now create and configure charts and view them within your survey results summary.

Feature
April 21, 2021
Clearing your survey responses

Introducing additional options for clearing your survey responses

Update
March 24, 2021
Accessible Survey Theme

Accessible survey theme now available in your theme library.

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