When choosing an online survey tool, there are a lot of options out there, which can make choosing the right one challenging. If you’re looking for an alternative to Question Pro, then there are some great reasons to sign up with SmartSurvey.
At SmartSurvey, we’re committed to providing you with the best online survey tool, free or at an affordable price, backed up by great service from a company that’s based in the UK. Build trust and credibility with our tools that allow you to put your brand to the fore. With all the question types you need and advanced reporting features, you’ll be in place to make smarter decisions with confidence.
Store your data in the UK and remain fully compliant with GDPR legislation and European Privacy Laws.
SmartSurvey is ISO27001 and Cyber Essentials Plus certified and features password policies, access controls and two-factor authentication.
Helpful advice at the end of a phone, via email or support tickets from your account.
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Do you operate in the UK and perform research through online surveys? If you do, it is essential that your data collection and storage complies with the General Data Protection Regulation (GDPR). To be compliant, none of your data should leave the EU (European Union). With SmartSurvey, all of the data you collect will remain in the UK, where we store it, whereas the majority of other survey software providers are based in the United States.
We take data protection and security seriously! We are ISO27001 certified and fully compliant with the internationally recognized standard for information security management (ISMS). This systematic approach to managing information means it remains secure. It includes data of every type from people and processes to IT systems by applying a risk management process to keep information assets secure.
Business users of SmartSurvey can set up multiple users within their account, each with their own permissions and surveys. If your organization is dealing with sensitive data, this can be important for ensuring that data is only visible to the people who need to see it.
One of our most advanced features is full multi-language support. You can create just one survey in as many different languages as are needed. Your survey participants get to choose which language they want to complete the form in when they open it. Results from the different languages can be segmented and filtered in a single interface, using our real-time analysis features. View the results across all survey completions, regardless of the language, to get the information you need with ease.
SmartSurvey enables you to fully customize your online surveys, which includes the branding of your survey links. You are provided with an option to use your own domain name as part of your survey link, so a sub domain of your choice can replace the default survey link.
Respondents using SmartSurvey can upload files from their own devices to the survey as part of their response. You can then look at these files within SmartSurvey when viewing responses. This makes SmartSurvey a powerful tool for applications and CVs, or even in situations where you need respondents to send photos.
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Over 500,000+ users worldwide benefit from our advanced yet user-friendly survey software. At SmartSurvey our personalized customer support is exceptional, our team is friendly, approachable and professional. We are ISO27001 certified, registered under the Data Protection Act and fully compliant with EU Privacy Laws.
Our survey software is user friendly yet packed full of advanced features. Find out how our platform can deliver the results you need.