Blog

Learn how to use Likert scales in surveys to gather balanced, actionable insights with examples, best practices, common pitfalls, and analysis tips.

Boost employee engagement with effective surveys. Learn how to design, analyze, and act on insights to drive productivity and positive workplace culture.

Learn how to measure wellbeing effectively using surveys, frameworks, and data analysis to improve health, happiness, and productivity in organizations.

Learn the benefits of single-choice questions in surveys, how they improve data quality, boost response rates, and simplify analysis for accurate insights.

Discover the importance of employee feedback tools in boosting engagement, fostering growth, and shaping a positive, trust-based company culture.

Learn how to effectively gather, analyze, and act on customer feedback to drive business growth, improve products, and enhance customer experience.

Learn about the importance of public consultation, how it enhances citizen engagement, and why it's key to transparent, democratic decision-making.

Discover the key strategies to enhance employee experience, boost engagement, and improve business outcomes in your organization.

Discover the benefits of pulse surveys, their role in boosting engagement, and how to design effective, customized surveys for real-time employee insights.

Discover the importance of customer sentiment, how it differs from satisfaction, and key strategies for measuring it to boost loyalty and business success.

Learn when to use structured vs unstructured questions in surveys. Discover their benefits, use cases, and how to combine them for insightful data.

In this guide to Net Promoter Score (NPS) surveys, learn how to design, distribute, and act on NPS to boost customer loyalty and business growth.

Discover how employee retention surveys can uncover turnover risks, boost engagement, and help build a loyal, high-performing workforce.

Learn how to gather anonymous employee feedback effectively, ensuring confidentiality, improving workplace culture, and driving continuous improvement.

Learn how to improve customer retention by reducing effort with Customer Effort Score (CES). Discover what makes a good CES and how to boost it.

Measure and improve employee engagement with key metrics, effective strategies, and tools to boost workforce satisfaction and productivity.

Discover why surveys are essential for research, such as broad reach, effective data collection, and ability to gather quantitative and qualitative insights.

Discover why Customer Experience (CX) is crucial for brand loyalty, trust, and growth. Learn how to enhance CX and its impact on business success.

Learn the pros and cons of mandatory survey questions, how to use them effectively, and alternative strategies to boost response rates and data quality.

Learn how to conduct effective return-to-work interviews, ensuring smooth employee reintegration, addressing concerns, and supporting well-being.

Discover how to effectively use B2B surveys to gather insights, improve customer retention, and drive business growth with practical tips and strategies.

Learn how to effectively gather and act on employee feedback to boost engagement, improve workplace culture, and enhance overall organizational success.

Discover the importance of citizen engagement, its benefits, key principles, challenges, and how the public can actively participate in shaping their communities.

Discover how to choose the right survey tools for your business, with tips on features, customization, integration, and security to boost customer insights.

Discover the importance of exit surveys, how they help improve employee retention, and tips for conducting effective surveys in your organization.

Great planning, design and execution is crucial to successful research; find out make makes a good survey questionnaire in this comprehensive guide.

It’s crucial to be able to measure your customer experience. This is because if you don’t know how easy, satisfying and enjoyable your customers find...

What is the employee experience today, why does it matter, and how do you improve it for enhanced workplace satisfaction and productivity? Let's find out.

Discover the importance, benefits and methods of obtaining customer feedback, to integrate it into business to grow satisfaction and drive improvement.

Discover the importance of customer effort score (CES) in enhancing customer loyalty and satisfaction. Learn how to measure, interpret, and improve CES effectively.

Email remains a popular survey distribution method, and in this blog we discover how writing engaging subject lines for survey emails can get more people to open and take your survey.

Returning business helps drive business success, so understanding how to measure customer loyalty and make essential improvements is vital.

Screening questions (or screeners) can be placed at the start of your questionnaire to determine which respondents are a good fit to complete your survey.