Product Usage Survey Template

This survey aims to gather information about the usage and satisfaction of a product among customers.

Participants are asked about their demographic information, frequency of use, and primary purpose for using the product. The survey also assesses the performance of the product, as well as the features used most frequently and the importance of each feature to the participant.

The survey includes a mix of multiple choice and open-ended questions and should take approximately 3-5 minutes to complete.

The feedback collected from this survey will help you improve you product offerings and make it more valuable to your customers.

Free to use, this Survey Template can be customized or left as is once selected within your SmartSurvey account.

Number of Questions
10
Time to complete:
3 minutes
Categories:

Product usage survey questions in this example

1. What is your age?

The answer should be a single choice:

  1. 18-24
  2. 25-34
  3. 35-44
  4. 45-54
  5. 55 and above

2. What is your gender?

The answer should be a single choice:

  1. Male
  2. Female
  3. Other
  4. Prefer not to say

3. What is your occupation?

The answer should be a single choice:

  1. Full-time employee
  2. Part-time employee
  3. Self-employed
  4. Student
  5. Retired
  6. Other

4. How often do you use our product?

The answer should be a single choice:

  1. Daily
  2. Weekly
  3. Monthly
  4. Rarely
  5. Have not used it yet

5. What is the primary purpose for which you use our product?

The answer should be a single choice:

  1. Personal use
  2. Work use
  3. Both personal and work use

6. On a scale of 1-5, with 1 being not at all satisfied and 5 being very satisfied, how satisfied are you with the performance of our product?

The answer should be a single choice:

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

7. Which of the following features of our product do you use most frequently?

The answer should be a single choice:

  1. Feature 1
  2. Feature 2
  3. Feature 3
  4. Feature 4
  5. Other

8. On a scale of 1-5, with 1 being not important and 5 being very important, how important are each of the following features to you?

The answer should be a single choice:

  1. Feature 1
  2. Feature 2
  3. Feature 3
  4. Feature 4
  5. Other

9. Are there any features you would like to see added to our product in the future?

The answer should be a single choice:

  1. Yes
  2. No

10. Do you have any additional comments to add?

The answer should be a multi line text input.

11. Thank you for taking the time to participate in this survey. Your feedback is valuable and will help us improve our product offerings.

The answer should be a multi line text input.

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