Spa & Wellness Experience Survey Template

This Spa & Wellness Experience Survey template is designed to gather feedback from customers on their satisfaction with spa services, wellness amenities, and customer service.

The survey includes questions on personal information, spa and wellness services, wellness amenities, customer service, and suggestions for improvement. The responses provided by customers will be used to identify areas where the spa can improve their services to meet customer needs and expectations.

Number of Questions
13
Time to complete:
5 minutes
Categories:

Spa & wellness experience survey questions in this example

1. What is your gender?

The answer should be a single choice:

  1. Male
  2. Female
  3. Prefer not to say
  4. Other

2. What is your age range?

The answer should be a single choice:

  1. 18-24
  2. 25-34
  3. 35-44
  4. 45-54
  5. 55-64
  6. 65 or older

3. What is your occupation?

The answer should be a text input.

4. Have you visited our spa before?

The answer should be a single choice:

  1. Yes
  2. No

5. Which of the following spa services have you experienced? (Select all that apply)

The answer should be a multiple choice:

  1. Massage
  2. Facial
  3. Body treatment
  4. Manicure/Pedicure
  5. Hair services

6. How satisfied were you with the spa services you received?

The answer should be a single choice:

  1. Extremely satisfied
  2. Very satisfied
  3. Somewhat satisfied
  4. Not very satisfied
  5. Not at all satisfied

7. How likely are you to return to our spa?

The answer should be a single choice:

  1. Very likely
  2. Somewhat likely
  3. Neutral
  4. Somewhat unlikely
  5. Very unlikely

8. Have you used any of our wellness amenities? (Select all that apply)

The answer should be a multiple choice:

  1. Sauna
  2. Steam room
  3. Hot tub/Jacuzzi
  4. Fitness center
  5. Pool

9. How likely are you to use our wellness amenities again?

The answer should be a single choice:

  1. Very likely
  2. Somewhat likely
  3. Neutral
  4. Somewhat unlikely
  5. Very unlikely

10. How would you rate the overall customer service you received during your visit?

The answer should be a single choice:

  1. Excellent
  2. Good
  3. Average
  4. Poor
  5. Very Poor

11. How likely are you to recommend our spa to a friend or family member?

The answer should be a single choice:

  1. Very likely
  2. Somewhat likely
  3. Neutral
  4. Somewhat unlikely
  5. Very unlikely

12. Do you have any suggestions on how we can improve our services or amenities?

The answer should be a multi line text input.

13. Is there anything that you particularly enjoyed or appreciated about your experience at our spa?

The answer should be a multi line text input.

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