SmartSurvey and G-Cloud

SmartSurvey is a digital service used by public sector organizations.

Online survey software for the public sector

If you work in the public sector or government we’re sure you’ve had to design surveys and collect data. The first step to this project will be finding a survey tool that not only meets your high standards but also meets the requirements of your procurement department. Or, perhaps you’ve even collected this data manually!

We’re pleased to let you know our online survey tool is exactly what you’re looking for. Here are a few reasons why:

  • We’re an approved G-Cloud service
  • Our secure online survey software is already trusted by a large number of Government and Public Sector organizations, including the NHS and the Metropolitan Police – click here to view them
  • All data collected via SmartSurvey is stored and backed up on UK servers, which adheres to Data Protection Act laws
  • Our software is user-friendly yet advanced enough for any survey or data collection project
  • You can pick up the phone and talk to us if you need help

What’s G-Cloud?

G-Cloud is a UK Government initiative to encourage the adoption of cloud services across the whole of the Public Sector. It’s a framework of approved supplier services that can be purchased via the Digital Marketplace (formally CloudStore) without having to go through a lengthy procurement or tender process every time. Any supplier on G-Cloud has been properly vetted and meets the necessary standards.

This means SmartSurvey has the stamp of approval for anyone looking to conduct Public Sector or Government surveys.

Why SmartSurvey?

We have a reputation for ease of use, reliability, security and outstanding support. Plus, if you’re looking for an online survey tool for an entire department or multiple users we have flexible options and plans. Please feel free to contact us for more information.

Our core values


We work hard each day to show our customers they can trust us to store their data securely, trust us to be available to provide technical support and trust us to always provide the best solutions.


Whatever the issue – big or small – our customers can always reach out to us for personalized support. We’re a close-knit team, so our supportive approach is second nature.


We understand your surveys represent you and your company – so they need to be of the highest standard. We handle your projects as if they were our own.


‘User-friendly’ is our mantra and every aspect of SmartSurvey is designed with our customers in mind. Collecting information from your audience should never be complicated.


We’re not set in our ways and innovation gets us excited. We love suggestions from our customers and we’ll always be able to build a package to suit your needs.


We are professional, but not serious. You’ll always find a friendly voice at the end of the phone to help you.


Everything we do has to be done well. ‘That’ll do’ will never cut it with us.