For existing SurveyMoz customers there are no changes to pricing until your next renewal.
New customers please click the link below to view the SmartSurvey pricing plans
All Features - *Availability subject to choice of plan
Basic Question Types
Multiple Choice (Only One Answer) - Respondents can select only one answer
Multiple Choice (Multiple Answers) - Respondents can select one or more answers
Single Textbox - Respondents can enter a short free-form text answer
Multiple Textboxes - Respondents enter a series of short free-form text answers
Comment/Essay Box - Respondents can provide a detailed text answer
Matrix of Choices (Only One Answer per Row) - Respondents can select one answer per row and column
Matrix of Choices (Multiple Answers per Row) - Respondents can select multiple answers per row and column
Matrix of Textboxes - Respondents can enter short text answers to rows and columns
Matrix of Drop-down Menus - Respondents can select drop-down answers for rows and columns
Ranking Question - Respondents are required to rank question options in order of preference
Date/Time Box - Allow the respondent to select a date from a calendar and enter a time as an answer
Descriptive Text - This can be used at any point of the survey to add informative text, audio, or imagery
Multiple Choice (Multiple Answers) - Respondents can select one or more answers
Single Textbox - Respondents can enter a short free-form text answer
Multiple Textboxes - Respondents enter a series of short free-form text answers
Comment/Essay Box - Respondents can provide a detailed text answer
Matrix of Choices (Only One Answer per Row) - Respondents can select one answer per row and column
Matrix of Choices (Multiple Answers per Row) - Respondents can select multiple answers per row and column
Matrix of Textboxes - Respondents can enter short text answers to rows and columns
Matrix of Drop-down Menus - Respondents can select drop-down answers for rows and columns
Ranking Question - Respondents are required to rank question options in order of preference
Date/Time Box - Allow the respondent to select a date from a calendar and enter a time as an answer
Descriptive Text - This can be used at any point of the survey to add informative text, audio, or imagery
Advanced Question Types
Likert (Rating) Scale - A single-select rating scale
Net Promoter Score - Measure customer loyalty by asking respondents to rate a product or business on a scale from 0 to 10
Slider - Respondents can select a value from a continuous range by dragging a slider along the range
Continuous Sum - Respondents provide numerical values, summed to a total
Semantic Differential - Create a rating scale list of opposite adjectives for respondents to rate
File Upload - Respondents can securely upload files as part of a survey response
Net Promoter Score - Measure customer loyalty by asking respondents to rate a product or business on a scale from 0 to 10
Slider - Respondents can select a value from a continuous range by dragging a slider along the range
Continuous Sum - Respondents provide numerical values, summed to a total
Semantic Differential - Create a rating scale list of opposite adjectives for respondents to rate
File Upload - Respondents can securely upload files as part of a survey response
Question Customisation
Customise fonts and text size
Require an Answer - Respondents are required to answer a question before proceeding
Comment Box - Add an extra comment box/field at the end of any question
'Other' Box/Choice Field - Allow respondents to provide a short text answer instead of the provided answer choices
Text Validation - Apply text format validation on open ended text questions, i.e. text length and word count limits
Answer Validation - Apply answer format validation on multiple choice (multiple answer) questions, i.e. require minimum/maximum number of options they can select
Forced Ranking - Prevent multiple selections in the same column or row
Randomise Answer Choices - Randomise the order answer choices of questions are displayed
Page/Question Auto-Numbering - Page and question numbering is automated based on the respondents path through the survey.
Show/Hide Question Numbers - Show or hide question numbers to all or some of your questions
Hide Questions - While your survey is live, hide questions no longer required without deleting them or their responses
Custom Orientation - Change the orientation (vertical/horizontal) of answer choices for some question types
Add/Edit Answer Choices in Bulk - Get your survey created quicker with our bulk answer choice editor
Create Character/Word Limit - Limit the amount of text allowed within open-ended questions
Add Custom HTML to your Questions - Our question editor allows you to input your own custom HTML code for full control
Custom CSS Class Name - Apply a custom CSS class name to your question element
Default Answers - Pre-set default answers to questions. You can even pipe from custom variables or contact list data.
Require an Answer - Respondents are required to answer a question before proceeding
Comment Box - Add an extra comment box/field at the end of any question
'Other' Box/Choice Field - Allow respondents to provide a short text answer instead of the provided answer choices
Text Validation - Apply text format validation on open ended text questions, i.e. text length and word count limits
Answer Validation - Apply answer format validation on multiple choice (multiple answer) questions, i.e. require minimum/maximum number of options they can select
Forced Ranking - Prevent multiple selections in the same column or row
Randomise Answer Choices - Randomise the order answer choices of questions are displayed
Page/Question Auto-Numbering - Page and question numbering is automated based on the respondents path through the survey.
Show/Hide Question Numbers - Show or hide question numbers to all or some of your questions
Hide Questions - While your survey is live, hide questions no longer required without deleting them or their responses
Custom Orientation - Change the orientation (vertical/horizontal) of answer choices for some question types
Add/Edit Answer Choices in Bulk - Get your survey created quicker with our bulk answer choice editor
Create Character/Word Limit - Limit the amount of text allowed within open-ended questions
Add Custom HTML to your Questions - Our question editor allows you to input your own custom HTML code for full control
Custom CSS Class Name - Apply a custom CSS class name to your question element
Default Answers - Pre-set default answers to questions. You can even pipe from custom variables or contact list data.
File Upload Options
Set Allowed File Types - Set the type of files respondents are allowed to upload
Set Maximum File Size - Limit the size of uploaded files
Require Min/Max Files - Request a certain number of files from your respondents
Set Maximum File Size - Limit the size of uploaded files
Require Min/Max Files - Request a certain number of files from your respondents
Rich Media Questions
Add Video - Embed YouTube videos into your questions
Add Images - Insert images into questions and answer choices
Add Audio - Embed audio files into your questions
Add Images - Insert images into questions and answer choices
Add Audio - Embed audio files into your questions
Survey Logic
Survey Scoring - Assign values, weighting or scores to question choices. The score is automatically totalled and displayed in the individual responses page within results.
Piping - Insert data into upcoming questions automatically from answers given on previous survey pages
Skip Logic - Ensure respondents skip irrelevant questions based upon previous answers on previous pages
Basic Survey Response Notifications - The account holder can be emailed every time the survey receives a new response.
Advanced Survey Response Notifications - Any email address can be notified each time the survey receives a new response.
Piping - Insert data into upcoming questions automatically from answers given on previous survey pages
Skip Logic - Ensure respondents skip irrelevant questions based upon previous answers on previous pages
Basic Survey Response Notifications - The account holder can be emailed every time the survey receives a new response.
Advanced Survey Response Notifications - Any email address can be notified each time the survey receives a new response.
Randomisation
Answer choice randomisation - Answer choices will automatically be displayed in a random order for every new respondent
Question randomisation - Sort / Flip / Randomise your survey questions to reduce bias
Page randomisation - Sort / Flip / Randomise your survey pages to reduce bias
Question randomisation - Sort / Flip / Randomise your survey questions to reduce bias
Page randomisation - Sort / Flip / Randomise your survey pages to reduce bias
Advanced Survey Logic
Skip Logic Starting Question - When jumping to different pages using skip logic, decide what the first question on that page should be
Question Set - For example, add 10 questions to your survey page but randomly display 3 to each respondent
Page Logic - Change the natural path of your survey by jumping from any page to any other page, including end pages and disqualifications
Terminal Pages - Mark any page in your survey as a terminal page (Thank You Page)
Custom Variables - Create special variables used to store additional data about respondents passed through the survey URL
Email Triggers - Send automatic email notifications to you or to respondents on survey completion (PDF attachment of responses is optional)
Question Set - For example, add 10 questions to your survey page but randomly display 3 to each respondent
Page Logic - Change the natural path of your survey by jumping from any page to any other page, including end pages and disqualifications
Terminal Pages - Mark any page in your survey as a terminal page (Thank You Page)
Custom Variables - Create special variables used to store additional data about respondents passed through the survey URL
Email Triggers - Send automatic email notifications to you or to respondents on survey completion (PDF attachment of responses is optional)
Survey Branding
Ready-made Survey Templates - Ready-made Survey templates for multiple industries
Apply a Ready-made Theme - Choose from 40+ professionally designed?survey themes
Theme Designing?Tool - Use your HTML/CSS knowledge to design a unique look and feel for your survey
Mobile-ready Surveys - Responsive design for mobile devices
Copy a Survey Theme - Copy your previously made survey themes
Customise theme colours - Choose the appropriate colours to reflect your brand, or the subject of the survey.
Upload Logo - Add a logo to your surveys
Custom Logo Link - Attach a custom URL to your survey logo
Hide ""Powered by SmartSurvey"" Footer - Removes the SmartSurvey brand from the footer to maximise your own branding
Customise Language - Customise the language used in multilingual surveys.
Language Selector Bar - Allow respondents to change survey language after opening the survey
Custom CSS and Scripts - Add your own custom CSS or Javascript to your surveys or themes.
Apply a Ready-made Theme - Choose from 40+ professionally designed?survey themes
Theme Designing?Tool - Use your HTML/CSS knowledge to design a unique look and feel for your survey
Mobile-ready Surveys - Responsive design for mobile devices
Copy a Survey Theme - Copy your previously made survey themes
Customise theme colours - Choose the appropriate colours to reflect your brand, or the subject of the survey.
Upload Logo - Add a logo to your surveys
Custom Logo Link - Attach a custom URL to your survey logo
Hide ""Powered by SmartSurvey"" Footer - Removes the SmartSurvey brand from the footer to maximise your own branding
Customise Language - Customise the language used in multilingual surveys.
Language Selector Bar - Allow respondents to change survey language after opening the survey
Custom CSS and Scripts - Add your own custom CSS or Javascript to your surveys or themes.
Survey Design
Custom 'Thank You' Message - Add a customised thank you page to your survey for when respondents complete your survey.
Custom 'Survey Closed' - Message Display a custom message to respondents when your survey is closed.
Custom 'Disqualified' Message - Display a custom message to respondents when they have been disqualified from your survey.
Custom Disqualification Redirect - Redirect your respondents to a URL of your choice if they have been disqualified.
Custom Redirect - Redirect respondents to a web page of your choice on completion of the survey
Save and Continue - Allow respondents to save their current responses and come back to where they left off
Print Response Feature - Allow respondents to print off their survey responses
Multilingual support - Create surveys in any language
Customise Language Text - Customise the language text for your survey.
One Survey, Multiple Translations - Create one survey to be in many different translations
Survey Title - Show or hide your survey titles
Survey Introduction - Add an introduction to your survey
Dynamic Preview - Instantly preview surveys in desktop, tablet, or mobile format.
Progress Bar - Add a progress bar to your surveys
Hide Survey Back Button - Prevent respondents from revisiting previous pages in the survey
Question Size and Positioning - Customise the question size and positioning of a question within a survey
Show/Hide Page Numbers - Display or hide survey page numbers
Edit Survey Width - Change the display size of your survey
Button Text - Customise the survey button text
Custom 'Survey Closed' - Message Display a custom message to respondents when your survey is closed.
Custom 'Disqualified' Message - Display a custom message to respondents when they have been disqualified from your survey.
Custom Disqualification Redirect - Redirect your respondents to a URL of your choice if they have been disqualified.
Custom Redirect - Redirect respondents to a web page of your choice on completion of the survey
Save and Continue - Allow respondents to save their current responses and come back to where they left off
Print Response Feature - Allow respondents to print off their survey responses
Multilingual support - Create surveys in any language
Customise Language Text - Customise the language text for your survey.
One Survey, Multiple Translations - Create one survey to be in many different translations
Survey Title - Show or hide your survey titles
Survey Introduction - Add an introduction to your survey
Dynamic Preview - Instantly preview surveys in desktop, tablet, or mobile format.
Progress Bar - Add a progress bar to your surveys
Hide Survey Back Button - Prevent respondents from revisiting previous pages in the survey
Question Size and Positioning - Customise the question size and positioning of a question within a survey
Show/Hide Page Numbers - Display or hide survey page numbers
Edit Survey Width - Change the display size of your survey
Button Text - Customise the survey button text
Link Branding
Customise Survey Link - Customise part of your survey links
White Label / Custom Domain - Brand your survey links with a sub domain of your choice, i.e. surveys.yourdomain.com
White Label / Custom Domain - Brand your survey links with a sub domain of your choice, i.e. surveys.yourdomain.com
Survey Distribution
Direct Link - Use the unique survey link for any purpose
Send via Bulk Email - Send the survey link with a customised email message to a contact list through SmartSurvey
Embed Surveys - Embed surveys into specific pages on your website
Survey Popups / Website Intercept - Integrate your surveys into your website using a popup invitation window
Website Exit Survey - Intercept visitors leaving your website by offering an exit survey
Unlimited Tracking Links - Create an unlimited number of tracking links. Free Plan is restricted to two tracking links per survey
Social Media - Share your surveys via social media directly from SmartSurvey, including: Facebook, Twitter and more
Print-friendly - Download to word or print your survey
Custom Tracking Links - Create custom tracking links to easily filter your survey responses
Tracking Link Custom JavaScript - Add your own custom JavaScript to your tracking link
Tracking Link Custom CSS - Add your own custom CSS to your tracking link
SMS - Send your surveys via SMS. All surveys are automatically mobile friendly
Offline Surveys - Collect survey responses without an internet connection
Send via Bulk Email - Send the survey link with a customised email message to a contact list through SmartSurvey
Embed Surveys - Embed surveys into specific pages on your website
Survey Popups / Website Intercept - Integrate your surveys into your website using a popup invitation window
Website Exit Survey - Intercept visitors leaving your website by offering an exit survey
Unlimited Tracking Links - Create an unlimited number of tracking links. Free Plan is restricted to two tracking links per survey
Social Media - Share your surveys via social media directly from SmartSurvey, including: Facebook, Twitter and more
Print-friendly - Download to word or print your survey
Custom Tracking Links - Create custom tracking links to easily filter your survey responses
Tracking Link Custom JavaScript - Add your own custom JavaScript to your tracking link
Tracking Link Custom CSS - Add your own custom CSS to your tracking link
SMS - Send your surveys via SMS. All surveys are automatically mobile friendly
Offline Surveys - Collect survey responses without an internet connection
Invitation Management
Schedule invitations - Schedule a send date and time or send immediately
Email Reminders - Remind people to complete the survey
Test Emails - Send test emails and reminders to yourself before live distribution
Email Status Tracking - Track open, view, failures, opt-outs and completes of each respondent in your contact list
SMS Status Tracking - See sending status and response rates for SMS invitations
Email Reminders - Remind people to complete the survey
Test Emails - Send test emails and reminders to yourself before live distribution
Email Status Tracking - Track open, view, failures, opt-outs and completes of each respondent in your contact list
SMS Status Tracking - See sending status and response rates for SMS invitations
Partner Integrations
Pure 360 integration - Distribute surveys via your Pure360 account through the 'PureSmartSurvey' integration
Live Consumer Panels - Reach a live target audience from different countries. Choose specific demographics to get the answers you're looking for, fast
Live Consumer Panels - Reach a live target audience from different countries. Choose specific demographics to get the answers you're looking for, fast
Survey Links
Default Link - http://www.smartsurvey.co.uk/s/12345abcde
Customised Link - http://www.smartsurvey.co.uk/s/YourSurvey
Secure Link - https://www.smartsurvey.co.uk/s/YourSurvey
Branding Domain Link - https://surveys.yourdomain.com/s/YourSurvey
Customised Link - http://www.smartsurvey.co.uk/s/YourSurvey
Secure Link - https://www.smartsurvey.co.uk/s/YourSurvey
Branding Domain Link - https://surveys.yourdomain.com/s/YourSurvey
Contact Management
Address Book - Manage all contacts for survey distribution within SmartSurvey
Create Contact Lists - Create specific lists of contacts for your survey invitations
Add One Contact at a Time - Add a single contact to a contact list
Add Multiple Emails - Copy and paste names and emails in bulk
Add Multiple Mobile Numbers - Copy and paste names and mobile numbers in bulk
Additional Data - Add additional data to contact lists
Export Data from Contact List - Export a contact list for external storage or processing
Create Contact Lists - Create specific lists of contacts for your survey invitations
Add One Contact at a Time - Add a single contact to a contact list
Add Multiple Emails - Copy and paste names and emails in bulk
Add Multiple Mobile Numbers - Copy and paste names and mobile numbers in bulk
Additional Data - Add additional data to contact lists
Export Data from Contact List - Export a contact list for external storage or processing
Administration
Copy a Survey - Copy existing surveys within your account
Survey Folders - Create folders and move surveys into folders
Sort Surveys (By Name, Results) - Easily sort through your surveys
Survey Folders - Create folders and move surveys into folders
Sort Surveys (By Name, Results) - Easily sort through your surveys
Resources
File Cabinet - Upload images and documents into the file cabinet and include them in your surveys
Question Library - Save frequently used questions into the Question Library so you can quickly add them to your surveys without having to re-create them each time
Theme Library - Select a theme from a list of ready-made themes or choose ones you created
Address Book - Manage all your contacts for survey distribution within SmartSurvey
Question Library - Save frequently used questions into the Question Library so you can quickly add them to your surveys without having to re-create them each time
Theme Library - Select a theme from a list of ready-made themes or choose ones you created
Address Book - Manage all your contacts for survey distribution within SmartSurvey
Response Management
Anonymous surveys - Hide all identifiable information to keep results anonymous
Expected Number of Responses - Set an expected response limit to your surveys
End Date - Enter an end date for your surveys
Maximum Response Quota - Set a maximum responses limit for your surveys
Prevent Multiple Responses - Restrict responses to one per respondent (cookies based)
Survey Status - Switch your survey 'online' and 'offline' manually
Basic Survey Response Notifications - The account holder can be emailed every time the survey receives a new response
Advanced Survey Response Notifications - Any email address can be notified each time the survey receives a new response
Force Complete Partial Responses - Force a partial response to become a completed response
Expected Number of Responses - Set an expected response limit to your surveys
End Date - Enter an end date for your surveys
Maximum Response Quota - Set a maximum responses limit for your surveys
Prevent Multiple Responses - Restrict responses to one per respondent (cookies based)
Survey Status - Switch your survey 'online' and 'offline' manually
Basic Survey Response Notifications - The account holder can be emailed every time the survey receives a new response
Advanced Survey Response Notifications - Any email address can be notified each time the survey receives a new response
Force Complete Partial Responses - Force a partial response to become a completed response
Compatibility
Mobile-ready surveys - Responsive surveys for any mobile device
Tablet-ready surveys - Responsive design for any device. View surveys on tablets
Multilingual support - Create surveys in any language
Tablet-ready surveys - Responsive design for any device. View surveys on tablets
Multilingual support - Create surveys in any language
Reviewing results and responses
View Results in Real-Time - View the results of your surveys as they come in
View Results Summary - View an overall results summary of all responses received
Print-friendly Results - View a print-friendly version of the results summary
View Individual Responses - View individual survey responses
Print-friendly Responses - View a print-friendly version of all text responses
Edit Responses - Edit completed responses you received
Delete Responses - Delete completed responses you received
Filtering Tool - Filter your responses by specific options, e.g. show only female respondents
Search Data - Search for specific keywords in open ended responses
Survey Results Sharing - Share your survey results with colleagues or friends using a link. You can password protect the page and set certain permissions to control what they can and can't see
Text Analysis - Quantify and categorize free-text responses and generate charts based on this data
View Results Summary - View an overall results summary of all responses received
Print-friendly Results - View a print-friendly version of the results summary
View Individual Responses - View individual survey responses
Print-friendly Responses - View a print-friendly version of all text responses
Edit Responses - Edit completed responses you received
Delete Responses - Delete completed responses you received
Filtering Tool - Filter your responses by specific options, e.g. show only female respondents
Search Data - Search for specific keywords in open ended responses
Survey Results Sharing - Share your survey results with colleagues or friends using a link. You can password protect the page and set certain permissions to control what they can and can't see
Text Analysis - Quantify and categorize free-text responses and generate charts based on this data
Export Data
Export Responses Data to CSV - Export the raw data of your results into CSV (Excel) to further interrogate the data set manually
Export Individual Responses to MS Word - Download an individual response report to an MS Word document.
Export Individual Responses in Bulk - Quickly download all responses as they appear on the Individual responses tab into one PDF (.pdf) or Word (.doc) file.
Export Summary Data to Excel - Export summary data in XLSX with charts included.
Export Summary Report to MS Word - Download results summary to a Word document
Export Cross Tab Report - View and compare relationships between certain questions. This feature will generate a cross tab report with charts for all questions in your survey. This is exported in an Excel (.xlsx) format.
Export Scheduler - Set up a schedule for an export to run daily, weekly, monthly or just one-off basis. This can then be sent to any email address of your choice.
Export Individual Responses to MS Word - Download an individual response report to an MS Word document.
Export Individual Responses in Bulk - Quickly download all responses as they appear on the Individual responses tab into one PDF (.pdf) or Word (.doc) file.
Export Summary Data to Excel - Export summary data in XLSX with charts included.
Export Summary Report to MS Word - Download results summary to a Word document
Export Cross Tab Report - View and compare relationships between certain questions. This feature will generate a cross tab report with charts for all questions in your survey. This is exported in an Excel (.xlsx) format.
Export Scheduler - Set up a schedule for an export to run daily, weekly, monthly or just one-off basis. This can then be sent to any email address of your choice.
Reporting
Key Analysis - View automatically calculated standard statistical information such as: Mean, Variance, Standard Deviation, and Satisfaction rates for appropriate questions
Create Charts - View your results using custom charts, including: Bar, Line, Pie, etc.
Chart Formatting - Edit values and labels
Cross Tabulation - Compare answers to two sets of questions against each other
Export Graphs - Download custom charts/graphs into image formats
Filtering Reports - View results using custom filters you create using the filtering tool
Create Charts - View your results using custom charts, including: Bar, Line, Pie, etc.
Chart Formatting - Edit values and labels
Cross Tabulation - Compare answers to two sets of questions against each other
Export Graphs - Download custom charts/graphs into image formats
Filtering Reports - View results using custom filters you create using the filtering tool
Filtering
By Question and Answer - Filter your results by any question/answer within your survey
By Date Completed - Filter your results by the response completed date
By Contact List Data - Filter your results using the metadata in the contact list used to distribute your survey
By Text Analysis categories - Filter your results by text analysis categories
By Custom Variables - Filter your results by custom variable values passed through the survey link
By Survey Translation / Languages - Take a look at the results of your survey for each translation/language seperated into different reports
By Date Completed - Filter your results by the response completed date
By Contact List Data - Filter your results using the metadata in the contact list used to distribute your survey
By Text Analysis categories - Filter your results by text analysis categories
By Custom Variables - Filter your results by custom variable values passed through the survey link
By Survey Translation / Languages - Take a look at the results of your survey for each translation/language seperated into different reports
Multiple User Management
Multiple User Accounts - Add and remove multiple or individual users
Set Survey Permissions - Set specific permissions for certain users
Set Response Limits - Set the number of responses each user is allowed to consume per month
Single Sign-On - Users can access their SmartSurvey accounts using Active Directory or any SAML service
Set Survey Permissions - Set specific permissions for certain users
Set Response Limits - Set the number of responses each user is allowed to consume per month
Single Sign-On - Users can access their SmartSurvey accounts using Active Directory or any SAML service
Collaboration
Copy Contact Lists - Create and copy contact lists among other users
Share Survey Themes - Create branded theme templates for your business and move them into user accounts
Shared Question library - Share commonly used questions between users
Share Surveys - Duplicate and transfer surveys between user accounts
Share Survey Themes - Create branded theme templates for your business and move them into user accounts
Shared Question library - Share commonly used questions between users
Share Surveys - Duplicate and transfer surveys between user accounts
Customer Support
Email Support - Contact our support team by email
Support Tickets - Create and track Support Tickets from the Dashboard
Phone Support - Contact us by on our free 0800 number
Dedicated Account Manager - Receive support from a dedicated account manager
Support Tickets - Create and track Support Tickets from the Dashboard
Phone Support - Contact us by on our free 0800 number
Dedicated Account Manager - Receive support from a dedicated account manager
Help Centre
Help Articles - Browse a comprehensive and continually-updated directory of informative and instructional articles
Quick Search - Use the search bar to find what you are looking for
Quick Search - Use the search bar to find what you are looking for
Security
GDPR Compliant - SmartSurvey is registered under the GDPR. Data collected through SmartSurvey is controlled by you (the user), and will not be accessed nor shared with anyone else without your permission
SSL/TLS/HTTPS - Enable SSL (TLS) encryption on any of your surveys
UK/EU-based Servers - All data is stored on servers in the UK/EU. Data doesn't leave the UK/EU
Password Policies - Master users can define rulesets to ensure the creation of strong passwords
User Permissions - Allow different users different survey functionality permissions
Two-Factor Authentication via App - Users can activate two-factor authentication to increase account security using a third-party app
Two-Factor Authentication via SMS - Users can increase account security with two-factor authentication using SMS messaging
Firewall - Our internal databases and applications are shielded from any access outside the firewall
McAfee Secure? - SmartSurvey is tested and certified daily to pass the McAfee Secure Security Scan penetration test
Account IP Address Restrictions - Restrict access to your SmartSurvey account to only users with a specific IP address
SSL/TLS/HTTPS - Enable SSL (TLS) encryption on any of your surveys
UK/EU-based Servers - All data is stored on servers in the UK/EU. Data doesn't leave the UK/EU
Password Policies - Master users can define rulesets to ensure the creation of strong passwords
User Permissions - Allow different users different survey functionality permissions
Two-Factor Authentication via App - Users can activate two-factor authentication to increase account security using a third-party app
Two-Factor Authentication via SMS - Users can increase account security with two-factor authentication using SMS messaging
Firewall - Our internal databases and applications are shielded from any access outside the firewall
McAfee Secure? - SmartSurvey is tested and certified daily to pass the McAfee Secure Security Scan penetration test
Account IP Address Restrictions - Restrict access to your SmartSurvey account to only users with a specific IP address
Access Control For Surveys
Survey Password Protection - Enable password protection on surveys
Survey Authentication Protection - Require a unique Username/Password for each of your respondents to access your survey
Password Protect Survey Results - Set Password security on your survey results sharing links
IP Access/Blocking - Allow or block access to a survey based on specific IP addresses
Survey Authentication Protection - Require a unique Username/Password for each of your respondents to access your survey
Password Protect Survey Results - Set Password security on your survey results sharing links
IP Access/Blocking - Allow or block access to a survey based on specific IP addresses
Tools
API Access - RESTful API that gives secure access to your survey data. Find out more on our API documentation help site
Webhooks - Subscribe to receive JSON/XML notifications about certain events when they occur in SmartSurvey
Webhooks - Subscribe to receive JSON/XML notifications about certain events when they occur in SmartSurvey
3rd Party Integrations
Cint Integration - Quick and easy access to a live target audience from different countries. Choose specific demographics to get the answers you're looking for
Pure 360 integration - Distribute surveys via your Pure360 account through the 'PureSmartSurvey' integration
Integrate through Zapier - Connect to thousands of apps using Zapier and send your data to where it needs to be
Integrate Google Tag Manager / Analytics - Add your own Google Tag Manager and/or Google Analytics integration into your surveys
Pure 360 integration - Distribute surveys via your Pure360 account through the 'PureSmartSurvey' integration
Integrate through Zapier - Connect to thousands of apps using Zapier and send your data to where it needs to be
Integrate Google Tag Manager / Analytics - Add your own Google Tag Manager and/or Google Analytics integration into your surveys