Keeping Businesses Communicating and Working Through Covid-19

Philip Cleave
April 28, 2020

In times of crisis, the ability to remain calm and maintain effective communications is essential to keeping businesses running smoothly, which is exactly what we have been helping organizations to do during this challenging time.

Over the last few weeks, we’ve seen an upsurge in surveys being created related to COVID-19. And this has been for a diverse range of uses cases such as: business looking to connect with employees now working from home, schools connecting with parents and pupils due to closures and local authorities wanting to find out how they can help the most vulnerable members of communities.

There has also been a particularly high volume of surveys about remote working. Surveys are a quick and effective way of getting feedback en masse to understand the challenges employees are facing as they transition from an office to a home working environment. The typical questions we’ve seen employers ask their staff range from checking that they’re able to work effectively from home and have been set up correctly, to ensuring they’re able to participate in distance learning. Given that many of these workers may never have worked remotely before, such communication and feedback is vital in quickly getting them the support they need to ensure operations continue running smoothly.

As a fast-growing business who is already a trusted supplier to local organizations such as Gloucestershire County Council, Stroud District Council and NHS Gloucestershire, as well as leading Global Brands it highlights how our survey technology is being used in innovative ways to help organizations overcome the unique challenges of engaging with their people while maintaining social distancing.

SmartSurvey’s CEO, Mo Naser explains:

Covid-19 is creating a difficult time for families, communities and businesses everywhere. For organizations trying to keep their employees safe and operations running, changing their working arrangements and methods of communication overnight has been a massive upheaval. SmartSurvey are working closely with both new and existing customers, helping them engage with their audiences through our technology to make more informed decisions around COVID-19 issues. If you have been affected and feel we could help you through our software, please get in touch through our website. We’re doing our best to assist in any way and we’re only too happy to do so. Ultimately, if we all pull together, we can get through this uncertain and challenging period.


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If you would like more information then please get in touch.