Use Cases

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Picture depicting the concept of usability testing
Usability Testing: How Surveys Can Improve It
November 9, 2023
Usability Testing: How Surveys Can Improve It

If you’re to build a successful product or service, you either need to be solving some sort of problem or meeting a specific user need. We explore how surveys can improve usability testing.

Picture depicting the feedback loop process for businesses
Feedback Loops: How They Can Benefit Your Business
November 3, 2023
Feedback Loops: How They Can Benefit Your Business

In an increasingly competitive marketplace, organizations of all shapes and sizes must continually adapt and improve if they’re to stay ahead. We show how feedback loops can help your business.

Businessman demonstrating the investigative side of case studies
How Surveys Help Create Better Case Studies
August 22, 2023
How Surveys Help Create Better Case Studies

When it comes to tools to get people to buy from you, case studies are a great way to turn hesitant leads into customers. Yet you cannot do this without good data, which is where surveys come in.

Young lady in the process of planning her next event
Event Surveys: Helping You Plan For Greater Event Success
August 1, 2023
Event Surveys: Helping You Plan For Greater Event Success

No matter what type of event you’re looking to run there’s lots to think about in terms of planning. So, the more information you can get upfront the better. We explore how event surveys help.

Man running a focus group
Focus Groups vs Surveys
February 28, 2023
Focus Groups vs Surveys

From knowing what you’re doing well and not so well, to getting the information to make the changes you need. When it comes to your business, the feed...

Customer leaves feedback at kiosk survey stand
Examining Kiosk Surveys and When to Use Them
October 21, 2022
Examining Kiosk Surveys and When to Use Them

Whether it’s customers leaving your store or restaurant, or those using public services such as hospitals, trains, busses, leisure services and more. W...

Supporting marketing activities with surveys
Surveys In Marketing
March 30, 2022
Surveys In Marketing

For your business to be successful, there’s no substitute for getting to know your audience and their wants and desires.

Individual starting their customer onboarding process
What is Customer Onboarding?
January 14, 2022
What is Customer Onboarding?

When it comes to relationships, we all know the importance of creating a great first impression. Just consider all the people you’ve ever met and how...

Participant signing their consent to take part in study
What is Informed Consent?
December 17, 2021
What is Informed Consent?

Whether as a result of our participation in a research study, or as a health or social care patient. No matter what walk of life we’ve come from, most...

Young man exploring polls and surveys for his next questionnaire
Poll vs Survey: Difference and Uses
November 30, 2021
Poll vs Survey: Difference and Uses

From the difference between surveys and questionnaires, to the variations that exist between surveys and online forms. When it comes to feedback and t...

Manager talking new recruits through induction programme
Employee Onboarding: How to Get it Right
November 23, 2021
Employee Onboarding: How to Get it Right

When it comes to your company assets, staff are among your most valuable, as having the right employees, knowledge and abilities in place, can be the...

Improving Customer Experience With Surveys And Customer Feedback Loops
January 31, 2020
Improving Customer Experience With Surveys And Customer Feedback Loops

Considering that 79% of customers are more likely to make another purchase from a company that provides them with a good experience, it makes sound bu...

Using Employee Engagement Surveys to Help Reduce Employee Churn
December 2, 2019
Using Employee Engagement Surveys to Help Reduce Employee Churn

Given that nearly four out of five (78%) of business leaders rank employee retention as crucial and the costs of replacing employees is increasing, th...

How Surveys Help Employee Recruitment and Retention
November 7, 2019
How Surveys Help Employee Recruitment and Retention

While most of you are likely to be familiar with the benefits of using surveys to gather customer feedback, how many of you have used them to improve...

Why Employee Pulse Surveys are Good for Your Business
October 24, 2019
Why Employee Pulse Surveys are Good for Your Business

According to a Gallup study, companies with engaged employees outperform those who don’t by a massive 202%. So, the ability to measure how your staff...

How Employee Engagement Surveys Help Create Greater Business Success
August 7, 2019
How Employee Engagement Surveys Help Create Greater Business Success

From the quality of your product or service and the strength of your marketing, sales and support teams, to customer happiness with your brand, there...

Why Employee Surveys Help Boost Business Performance
July 23, 2019
Why Employee Surveys Help Boost Business Performance

Given the findings of a recent Harvard Business Review study citing a 31% increase in productivity among happy employees – gaging staff morale and kn...

Measure Employee Loyalty By Creating An Employee Loyalty Survey
October 20, 2016
Measure Employee Loyalty By Creating An Employee Loyalty Survey

An employee loyalty survey is an essential tool for organizations to measure the extent of employee allegiance and to identify areas where improvement...

Survey Data Analysis – How To Get More Insight
March 23, 2016
Survey Data Analysis – How To Get More Insight

Survey data analysis can help give you a better understanding of the decisions your customers make and increase the success of long-term business plan...

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