Features

Get up to speed with the latest insights and news from SmartSurvey.

Latest blogs
Picture that depicts two people reviewing data from a data dashboard
Feedback Dashboard: Reasons Why You Should Be Using One
March 28, 2024
Feedback Dashboard: Reasons Why You Should Be Using One

It can quickly become overwhelming trying to manage and make sense of large volumes of data, unless you can sift through, digest and interpret it effectively. We show how a feedback dashboard helps.

Picture depicting how you can use Dashboards and Sentiment Analysis, to uncover trends and hidden insights from data
Turn Survey Data Into Actionable Insights With Dashboards And Sentiment Analysis
March 1, 2024
Turn Survey Data Into Actionable Insights With Dashboards And Sentiment Analysis

Bridge the gap between information and action with our new Dashboards and Sentiment Analysis, helping users extract trends and uncover hidden insights from their data, saving them valuable time.

Picture depicting how dashboards can unify survey management and analysis
Why Use Dashboards: 6 Reasons To Unify Survey Management And Analysis
February 15, 2024
Why Use Dashboards: 6 Reasons To Unify Survey Management And Analysis

Surveys are great to gather data, but gaining insights can be time-consuming, if scattered across different tools. We explore the benefits of managing data collection and visualization in one place.

Picture depicting an anonymous survey respondent
How To Create An Anonymous Survey
May 12, 2023
How To Create An Anonymous Survey

When it comes to your survey, one of the biggest questions you’ll be faced with is should I collect my respondents’ names or let them remain nameless and anonymous?

A picture that depicts routing a respondent through a survey
Skip Logic: Keeping Surveys Relevant For Those Completing Them
April 24, 2023
Skip Logic: Keeping Surveys Relevant For Those Completing Them

The higher your response rate, the more valid and reliable your survey insights are likely to be. Skip logic offers the tools you need to achieve this.

Highlighting the importance of the Survey Thank You message
The Survey Thank You Message
November 22, 2022
The Survey Thank You Message

Having meticulously planned your survey, taken time to choose the right question types and carefully crafted the wording of your questionnaire, you’ll...

Getting the Most Out Of Your Reporting and Analysis Features
August 18, 2021
Getting the Most Out Of Your Reporting and Analysis Features

Whatever size, or type of organization you are, having an improved understanding of your stakeholder audience has never been more critical to your suc...

A survey taker keeping his identity anonymous.
The Benefits of Anonymous Surveys
June 7, 2021
The Benefits of Anonymous Surveys

Having taken the time to create the perfect engaging survey, got your distribution methods ready and your team prepared to collect and analyze your re...

Feature Update - Managing Your Response Data
April 21, 2021
Feature Update - Managing Your Response Data

Up to now, when you’ve needed to remove data from a survey that you want to keep, you’ve had two options- clearing all the data, or deleting individua...

Helping Teams Work More Efficiently with Launch of SSO
March 15, 2021
Helping Teams Work More Efficiently with Launch of SSO

For employers, managing and securing their employees’ work activities is becoming increasingly complicated, with the latest studies indicating that th...

HTTPS Activation For All Surveys
February 17, 2021
HTTPS Activation For All Surveys

Some time ago, we changed SmartSurvey so that by default all newly-created surveys would have HTTPS (TLS 1.2+) security activated by default, and a fe...

SmartSurvey Delivers On Accessibility
January 7, 2021
SmartSurvey Delivers On Accessibility

Accessible surveys offer benefits for all users, so we’re delighted to announce that we’ve launched the first release of our accessible survey theme....

Your Reports, Your Way: The New Summary Report With Views
December 10, 2020
Your Reports, Your Way: The New Summary Report With Views

You may have noticed over the past few months that we’ve been running a beta for the summary report page as it got one of the biggest updates we’ve ma...

Team Working Just got Easier with SmartSurvey
May 20, 2020
Team Working Just got Easier with SmartSurvey

If you’re one of our users with a team account – you may have noticed that we’ve been running a beta test on a new version of the User Management sect...

Say Hello to Your New-look SmartSurvey Surveys!
February 28, 2020
Say Hello to Your New-look SmartSurvey Surveys!

Something that’s come back to us as a point of feedback recently was that the default survey theme used on most SmartSurvey Surveys was looking a litt...

Better Analyze Your Survey Results Through Cross Tabulation
October 22, 2019
Better Analyze Your Survey Results Through Cross Tabulation

Once you’ve collected your online survey results, you’ll want to analyze them as quickly as you can, to see if they are producing the responses you we...

Enhancing Survey Data Insights with Text Analysis
October 10, 2019
Enhancing Survey Data Insights with Text Analysis

Whatever online survey you have created, when you have taken the time to research and carefully construct your questions, you’ll want to gather as muc...

Online Survey Advice: Frequently Asked Questions
May 17, 2018
Online Survey Advice: Frequently Asked Questions

We regularly receive a range of support questions from both new and existing customers asking for survey advice. We are always happy to cover as much...

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